Address & Morality | FAQs

Address & Mortality FAQs

What constitutes an Address & Mortality pass?

What constitutes an Address & Mortality pass depends on the  profile you have set up on your portal. We have different profiles that can be applied depending on how strict you would like the check to be. These profiles can be seen below:

Standard Checks (1+1 inc. DOB): To pass the check the person (name and DOB) has to be found at the address (with a match on the electoral roll and credit database), cannot be flagged as deceased or someone who moved out (change of the address).

Standard Checks: To pass the check the person (name and DOB) has to be found at the address (either on electoral roll or credit database), cannot be flagged as deceased or someone who moved out (change of the address).

Standard Checks (2+2): To pass the check the person (name) has to be found at the address (with two match on the electoral roll and credit database), cannot be flagged as deceased or someone who moved out (change of the address).

Standard Checks (1+1): To pass the check the person (name) has to be found at the address (with a match on the electoral roll and credit database), cannot be flagged as deceased or someone who moved out (change of the address).

Standard Checks (2+2 inc. DOB): To pass the check the person (name and DOB) has to be found at the address (with two match on the electoral roll and credit database), cannot be flagged as deceased or someone who moved out (change of the address).

If you would like to change your default address profile, please contact our support team.

Got any questions?

If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.

We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience.