Please note: The information in this guide may only be relevant to clients using Credas directly via Credas Connect

Support Resources for your Clients

We have developed guides to assist your clients in navigating our most common journeys. These guides include step-by-step instructions and FAQs, designed to ensure a smooth, stress-free, and productive experience when completing their checks with us. If you find these guides helpful, please feel free to download them and share them with your clients as you see fit. 

You can view/download the guide for Identity | Address | International Screening here

You can view/download the guide for Source of Funds here

You can view/download the guide for Safe Harbour here

You can view/download the guide for Right to Work/Right to Rent here

Alternatively we have a knowledge base specifically for your clients. This knowledge base include the below guides as well as more resources to help your clients through our checks including common FAQ's and more. 

You can send the link to your clients here - Solutions : User Support (credas.com) 

Got any questions? 

If you have any questions please reach out to the Credas support team by contacting us here

We are committed to continually improving our support resources for you. We would greatly appreciate your feedback on this article to help us enhance your experience.