Support Resources & Guides for your Clients
We have developed guides to assist your clients in navigating our most common journeys. These guides include step-by-step instructions and FAQs, designed to ensure a smooth, stress-free, and productive experience when completing their checks with us. If you find these guides helpful, please feel free to download them below and share them with your clients as you see fit.
Alternatively we have a knowledge base specifically for your clients. This knowledge base include the below guides as well as more resources to help your clients through our checks including common FAQ's and more. You can send the link to your clients here - Solutions : User Support (credas.com)
You can view/download the guide for Identity | Address | International Screening here
You can view/download the guide for Source of Funds here
You can view/download the guide for Safe Harbour here
You can view/download the guide for Right to Work/Right to Rent here
Got any questions?
If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.
We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience.
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