Right to Work & Right to Rent Results

RTW/RTR Results

When your client has completed their check, the Right to Rent/Right to Work tab will appear as orange, as it will always need your manual review. 

The reason for this is because the Home Office permits an identity service provider (IdSP) to verify an identity for the purposes of a right to work/rent check, it does not permit the IdSP to decide, for the employer/letting agent, whether the verified identity has the right to work/rent.

Because of this, the documentation used to verify the identity is presented in its own right to work/right to rent module that requires input from you as the employer/letting agent to confirm the individual's rights. This means that the report then clearly shows both whether an identity has been verified (by Credas as a certified IdSP) and whether the identity has been determined to have the right to work/rent by you.

If the Safe Harbour tab still presents as blue, your client has not yet completed their check. If the PEPs & Sanctions tab is red or green, this means that one of your colleagues has already manually reviewed the check.

Alongside the Right to Rent/Work check, you will also see a Digital Identity Trust Framework check which will either be a pass or a fail to confirm if Credas, the IdSP has been able to confirm the individual's identity. 

To verify an individual's results, please see below:

UK/Irish Passport Result

 To verify an individual's Right to Work/Right to Rent for a UK or Irish citizen, you will be presented with the passport they have uploaded as well as the following checks - NFC, facial match, visual analysis and name match result.

1. To pass or fail the Right to Work/Right to Rent, click the 'Review now' button at the bottom of the page.

2. Update the status using the drop down menu.

3. You will also have to write a comment which will appear in the individual's PDF.

4. Click 'I confirm that this data is correct' before clicking 'save changes'

Non-UK/Irish Results

To verify an individual's Right to Work/Right to Rent for a non-UK or Irish citizen, you will be presented with a sharecode that the individual has been provided

1. To review the Right to Work/Right to Rent, click the 'upload share code PDF' button at the bottom of the page.

2. You will then see the below screen with the individual's date of birth and share code presented to you.

3. You will need to retrieve the settled status certificate from the governments website using the information provided.

4. You will then need to update the status of the check as well as confirming if the name and face matches the individual.

5. To finish you will need to add a comment and click  'I confirm that this data is correct' before clicking 'save changes'.

Got any questions?

If you have any questions please reach out to the Credas support team by logging a support ticket using the 'Submit a Ticket' button at the top of the knowledge base.

We are committed to continually improving our support resources for you. We would greatly appreciate your feedback below to help us enhance your experience.